Teaching business people with observing business protocol and etiquette; ensuring successful relationships with colleagues and clients.
One full day.
Anyone who would like to polish their business etiquette and improve their professional influence.
We do not have workshops currently, but only provide on site training customized to your needs.
The cost for on-site training is R10,000 per day. Maximum 15 delegates for computer training and 30 delegates for soft skills training. For individual course, see our elearning platform.
Unit 1: Office protocol
Topic A: Office etiquette
Topic B: Cubicle and office etiquette
Topic C: Office relationships
Unit 2: Professional conduct
Topic A: Appropriate use of the Internet
Topic B: Ethical dilemmas
Topic C: Personal issues in the workplace
Unit 3: Communicating in the workplace
Topic A: Introductions
Topic B: Conversations
Topic C: Etiquette in meetings
Unit 4: Etiquette in communication
Topic A: Telephone courtesy
Topic B: E-mail etiquette
Topic C: Writing guidelines
Unit 5: Business functions
Topic A: Attending business functions
Topic B: Business dining