Communication Skills Course


Why is communication important to business? Couldn't we just learn to punch numbers? Good communication matters because business organisations are made up of people. As Robert Kent, former dean of Harvard Business School once said, "In business, communication is everything." Research spanning several decades has consistently ranked communication skills as crucial for managers. Typically, managers spend 75 to 80 percent of their time engaged in some form of communication. Communication is essence of management. The basic functions of management (Planning, Organising, Staffing, Directing and Controlling) cannot be performed well without effective communication. This course will teach you the different communication techniques in the workplace.


One full day.


Anyone who would like to understand what good communications skills are and how use these skills in the workplace.


We do not have workshops currently, but only provide on site training customized to your needs.


Section 1: Introduction to Communication

Topic A:  Introduction

Topic B:  Communication Process

Topic C:  Purpose of Communication

Topic D:  Types of Communication

Section 2: Meetings

Topic A:  Introduction

Topic B:  Role of Agendas in Meetings

Topic C:  Meeting Procedures

Topic D:  Process of Chairing A Meeting

Section 3: Report Writing

Topic A:  Introduction

Topic B:  Reasons for Report Writing

Topic C:  Types of Business Reports

Topic D:  Data Collection

Topic E:  Compiling the Report

Section 4: Oral Presentations

Topic A:  Introduction

Topic B:  Reasons for Making Presentations

Topic C:  Creating the Presentation

Topic D:  Delivering the Presentation


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Communication Skills Course
For Learnership Interviews (On appointment only)
1st Floor - SpecCon Holdings (above Huge PC),
1294 Heuwel Ave
Centurion, 0046
South Africa

For Corporate Appointments
4th Floor, Block 2
Anew Hotel Centurion (Conference Centre)
Cnr Gordon Hood and Hendrik Verwoerd Drive
Centurion 0046
South Africa

Contact Details:

Tel: 012 667 4928
Email: [email protected]

VAT No: 4410263224


Everyone can rise above their circumstances and achieve success
if they are dedicated to and passionate about what they do
Nelson Mandela