Communication Skills Course

INTRODUCTION

Why is communication important to business? Couldn't we just learn to punch numbers? Good communication matters because business organisations are made up of people. As Robert Kent, former dean of Harvard Business School once said, "In business, communication is everything." Research spanning several decades has consistently ranked communication skills as crucial for managers. Typically, managers spend 75 to 80 percent of their time engaged in some form of communication. Communication is essence of management. The basic functions of management (Planning, Organising, Staffing, Directing and Controlling) cannot be performed well without effective communication. This course will teach you the different communication techniques in the workplace.

DURATION OF THIS COMMUNICATION SKILLS COURSE

One full day.

WHO SHOULD ATTEND THIS COURSE?

Anyone who would like to understand what good communications skills are and how use these skills in the workplace.

COURSE DATES

We do not have workshops currently, but only provide on site training customized to your needs.

PRICING

The cost for on-site training is R10,000 per day. Maximum 15 delegates for computer training and 30 delegates for soft skills training. For individual course, see our elearning platform.

OUTLINE

Section 1: Introduction to Communication

Topic A:  Introduction

Topic B:  Communication Process

Topic C:  Purpose of Communication

Topic D:  Types of Communication

Section 2: Meetings

Topic A:  Introduction

Topic B:  Role of Agendas in Meetings

Topic C:  Meeting Procedures

Topic D:  Process of Chairing A Meeting

Section 3: Report Writing

Topic A:  Introduction

Topic B:  Reasons for Report Writing

Topic C:  Types of Business Reports

Topic D:  Data Collection

Topic E:  Compiling the Report

Section 4: Oral Presentations

Topic A:  Introduction

Topic B:  Reasons for Making Presentations

Topic C:  Creating the Presentation

Topic D:  Delivering the Presentation

 

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Communication Skills Course

Address:

Unit 11, Block 2
Falcon Crest Office Park
142 South Street
Die Hoewes
Centurion
South Africa

Contact Details:

Communication Skills Course



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