Interpersonal Communication course

INTRODUCTION

Developing effective communication skills that build positive interactions with managers, colleagues and subordinates; customers and vendors.



DURATION OF THIS INTERPERSONAL COMMUNICATION COURSE

One full day.



WHO SHOULD ATTEND THIS COURSE?

Anyone who would like to refine their communication skills particularly anyone in a position of leadership or authority in an organisation.



COURSE DATES

We do not have workshops currently, but only provide on site training customized to your needs.



OUTLINE

 Unit 1: Communication styles and methods

Topic A: Communication styles

Topic B: Verbal and nonverbal communication

Unit 2: First impressions and building rapport

Topic A: The importance of first impressions

Topic B: Communicating to build rapport

Topic C: Building positive relationships

Unit 3: Building relationships through feedback

Topic A: The importance of providing feedback

Topic B: Providing feedback

Unit 4: Supervisors

Topic A: Understanding supervisor styles

Topic B: Handling human resource issues

Unit 5: Colleagues and subordinates

Topic A: Communicating with colleagues

Topic B: Communicating with subordinates

Unit 6: Customers and vendors

Topic A: Communicating with customers

Topic B: Communicating with vendors

 

 

 

Empower Yourself - BOOK NOW!

Interpersonal Communication course
For Learnership Interviews (On appointment only)
1st Floor - SpecCon Holdings (above Huge PC),
1294 Heuwel Ave
Centurion, 0046
South Africa

For Corporate Appointments
4th Floor, Block 2
Anew Hotel Centurion (Conference Centre)
Cnr Gordon Hood and Hendrik Verwoerd Drive
Centurion 0046
South Africa

Contact Details:

Tel: 012 667 4928
Email: [email protected]



VAT No: 4410263224

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Everyone can rise above their circumstances and achieve success
if they are dedicated to and passionate about what they do
Nelson Mandela