This module will help the manager to improve workplace relationships.
Executives, managers and supervisors who wish to develop a critical awareness of leadership theories and issues as well as develop essential leadership competencies and skills.
We do not have workshops currently, but only provide on site training customized to your needs.
The cost for on-site training is R10,000 per day. Maximum 15 delegates for computer training and 30 delegates for soft skills training. For individual course, see our elearning platform.
|Section 1: The Concept Of Change||Section 1: Networking In The Workplace||Section 1: Diversity in The Workplace||Section 1: The Concept Of Supervisory|
|Topic A: Introduction||Topic A: Introduction||Topic A: Introduction|
|Topic A: Definition Of Key Terms||Topic A: Interpersonal Relationships||Topic B: Definition of Key Terms||Topic A: Introduction|
|Topic B: Nature Of Change In An Organisation||Topic B: Networking||Topic C: Definition of Diversity||Topic B: Definition|
|Topic C: Positive And Negative Impact Of Change||Topic C: Networking Opportunities||Topic D: Diversity as A Potential Source of Discrimination||Topic C: Qualities Of Leaders|
|Topic D: The Relationship Between Change Management And Sustainability||Topic D: Avenues For Communicating With Stakeholders||Topic E: The Implications of Diversity for External and Internal Relationships||Topic D: Role Of Leaders|
|Topic F: Cultural Biases, Stereotypes and Perceptions and Their Influence on Diversity||Topic E: Styles|
|Section 2: Determining The Need For Change In A Unit||Section 2: Establishing Constructive Relationship With Managers||Topic F: Developing A Development Strategy|
|Topic A: Introduction||Topic A: Introduction||Section 2: The Reality of Diversity and Its Value in The Unit|
|Topic B: Determining The Need For Change||Topic B: Keeping Managers Informed||Topic A: Introduction||Section 2: Leadership And Management|
|Topic C: Using Swot Analysis To Substantiate The Need For Change||Topic C: Seeking Guidance And Information||Topic B: Benefits of Diversity in Employees and Clients for An Organisation||Topic A: Introduction|
|Topic D: Consulting Managers When Executing Tasks||Topic C: Ways of Utilizing the Diverse Talents, Attitudes and Values of Employees||Topic B: Definition Of Leadership And Management|
|Section 3: Models For Implementing Change||Topic E: Raising Quality Concerns With Managers||Topic D: Ways of Meeting the Diverse Needs of Employees||Topic C: Differentiating Roles Of Leaders And Managers|
|Topic A: Introduction||Topic E: Ways of Meeting the Diverse Needs of Clients with A Range of Products and Services||Topic D: Complementary Roles Of Leaders And Managers|
|Topic B: Understanding Lewin'S Model||Section 3: Managing Conflicts In A Unit||Topic F: Encouraging Diverse Viewpoints in Meetings||Topic E: The Concept Of Responsibility And Accountability|
|Topic C: "Adkar" - A Model For Change Management||Topic A: Introduction|
|Topic D: Kotter’S 8 Step Change Model||Topic B: Causes Of Conflicts||Section 3: Managing Team Members||Section 3: Leadership Theories|
|Topic C: Conflict Management||Topic A: Introduction||Topic A: Introduction|
|Section 4: Implementing The Change Process||Topic D: Referring Conflicts To Appropriate Authority/ Managers||Topic B: Diversity in Beliefs, Values, Interests and Attitudes||Topic B: Trait Theory|
|Topic A: Introduction||Topic C: Common Beliefs, Values, Interests and Attitudes That Will Serve a Basis for Leading the Team||Topic C: Transformational|
|Topic B: Developing A Change Management Plan||Section 4: Teamwork||Topic D: Encouraging the Expression of Diverse Viewpoints||Topic D: Transactional|
|Topic C: Managing Resistance To Change||Topic A: Introduction||Topic E: Sensitivity Towards and Understanding of Diversity||Topic E: Visionary|
|Topic D: Roles And Competences Of Change Agents||Topic B: Characteristics Of Good Teams||Topic F: Servant Theory|
|Topic C: Building A Team||Section 4: Dealing with Disagreements and Conflict Arising from Diversity in The Unit|
|Topic D: Opportunities To Discuss Work And Personal Issues||Topic A: Introduction|
|Topic E: Giving Feedback To Team Members||Topic B: Recognizing and Dealing with All Incidents of Conflict And disagreement|
|Topic F: Giving Advice||Topic C: Using Disagreements and Conflict as Opportunities for Learning|
|Topic G: Communicating Changes To Team Members||Topic D: Identifying and Managing All Cases of Discrimination and Discriminatory Practices|