Basic Outlook Course


It’s a given in today’s office environment that a basic knowledge of spreadsheets will be required at some time or other. This course is designed to help first time users of excel. We put great effort in taking it slow to ensure that after completion you will be able to prepare your own spreadsheets without assistance.

You also get free ccess to our online E-Learning platform which includes videos, questions, examples and exams. This is the exact same content as the course. This access is valid for 12 months.


One full day.


Anyone in any business can attend, first time users, students, financial and administrative personnel, secretaries and job seekers.


We do not have workshops currently, but only provide on site training customized to your needs.


Unit 1: Introduction to Outlook

Topic A: The Outlook Window Components

Topic B: Log On to Outlook

Topic C: Message Window Components

Topic D: Edit the Quick Access Toolbar

Topic E: Message Handling

Unit 2: Composing Messages

Topic A: Address a Message

Topic B: Format a Message

Topic C: Check Spelling and Grammar

Topic D: Attach a File

Topic E: Attach Item

Topic F: Open and Save an Attachment

Unit 3: Message Management

Topic A: Using Views

Topic B: Flag a Message

Topic C: Create a Folder

Topic D: Move Messages to a Folder

Topic E: Copy Messages to Folders

Topic F: Delete a Folder

Unit 4: Customizing Mail

Topic A: Use Stationery

Topic B: Create Signatures

Topic C: Modify Signatures

Topic D: Remove Signatures

Unit 5: Set Calendar Options

Topic A: Set Work Days and Times

Topic B: Display Other Time Zones

Topic C: Set Free/Busy Options

Topic D: Print the Calendar

Unit 6: Schedule Appointments

Topic A: The Outlook Calendar

Topic B: Schedule an Appointment

Topic C: Assign a Category to an Appointment

Topic D: Edit Calendar Entries

Unit 7: Schedule Meetings

Topic A: Schedule a Meeting

Topic B: Reply to a Meeting Request

Topic C: Propose a New Meeting Time

Topic D: Track Meeting Responses

Topic E: Update a Meeting Request

Topic F: Cancel a Meeting Request

Unit 8: Contact Management

Topic A: Add a Contact

Topic B: Sort Contacts

Topic C: Find a Contact

Topic D: Edit a Contact

Topic E: Delete a Contact

Topic F: Print contacts

Unit 9: Task Management

Topic A: Create a Task

Topic B: Edit a Task

Topic C: Update a Task

Topic D: Assign a Task

Topic E: Reply to a Task Request

Topic F: Send a Task Update

Topic G: Track Assigned Tasks

Unit 10: Outlook Notes

Topic A: Create a Note

Topic B: Edit a Note

Topic C: Copy a Note



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Basic outlook course
For Learnership Interviews (On appointment only)
1st Floor - SpecCon Holdings (above Huge PC),
1294 Heuwel Ave
Centurion, 0046
South Africa

For Corporate Appointments
4th Floor, Block 2
Anew Hotel Centurion (Conference Centre)
Cnr Gordon Hood and Hendrik Verwoerd Drive
Centurion 0046
South Africa

Contact Details:

Tel: 012 667 4928
Email: [email protected]

VAT No: 4410263224


Everyone can rise above their circumstances and achieve success
if they are dedicated to and passionate about what they do
Nelson Mandela