Understanding fundamentals of negotiation in order to apply the process of negotiation in a business environment. Negotiating in an efficient and disciplined manner. nderstanding the requirements of both parties and what would constitute a win-win. Understanding the tactics and ethics of the process.
One full day.
Executives, managers and supervisors who take part in or lead labour or other types of formal negotiations or manage potentially difficult relationships with clients and other external contacts.
We do not have workshops currently, but only provide on site training customized to your needs.
Unit 1: Establishing your terms of agreement
Topic A: Understanding negotiation objectives
Topic B: Understanding and establishing your requirements
Unit 2: Researching the other party
Topic A: Information gathering
Topic B: Estimation of the other party’s requirements
Unit 3: Preparing for an agreement
Topic A: Planning for an agreement
Topic B: The negotiation environment
Unit 4: Conducting a negotiation
Topic A: Understanding the negotiation process
Topic B: Communicating during a negotiation
Topic C: Challenging negotiation situations
Unit 5: Advanced negotiating tactics
Topic A: Control in negotiations
Topic B: Negotiation tactics
Topic C: Negotiation ethics